Get the Prepaid Trio in 3 steps.
Fill out the application
Simply fill out the application form online and send it off.
Transfer the set-up fee
After we receive the fee, we will send you a verification link through our partner, Deutsche Post.
Receive Prepaid Trio
We will open your account and send a girocard/Maestro card and prepaid Visa card to you by post.
FREQUENTLY ASKED QUESTIONS
The daily drawing limit on your girocard/Maestro card is EUR 500.00. This covers cash withdrawals and payments in retail outlets.
The daily drawing limit on your prepaid Visa card is EUR 500.00 for cash withdrawals. Payments with the card may be effected within the scope of the available credit balance on the card.
To load your prepaid Visa card, please carry out a transfer from your current account. In the menu item “Payments” > “Money transfers”, select the sub-item “Load prepaid credit card”. Add the amount that you want to load your Visa card with and confirm the entry with a TAN.
The money will be at your disposal on your Visa card immediately after the transfer. Alternatively, you can have the Visa card loaded by means of a money transfer onto your Visa card account from an external bank account. Please note that in this case, the amount will be available to you on your Visa card not immediately, but on the next working day at the latest.
The prepaid Visa card that we issue can be used at all Visa acceptance points around the world. The only exceptions are manual card-reader units, as the cards do not have any embossing. If you want to use your Visa card to pay at a car hire firm, you should always make sure that you have an adequate credit balance on your card so that you can pay the security deposit and any insurance that might be required. Please note also that some car hire firms reserve an additional amount for any accidents that might occur that must also be present on your card.
Please appreciate that acceptance of the card is at the merchant’s discretion.
Transferring the credit balance on your Visa card to your current account is possible only in exceptional cases. If you desire such a transfer, please send us an application indicating the place and date and bearing your signature by fax or as an email attachment (as PDF, TIFF or JPEG).
An entry that has already been authorised can be reversed under the following circumstances:
To reverse the transaction(s) that you had not arranged for, you will require an appropriate form. To obtain one, please contact our Service Team.
Your question isn’t here?
You will find more questions and answers on our “Frequently Asked Questions” page – arranged by category.
With the Prepaid Trio current account on a prepaid credit basis, you can conduct your banking business simply and securely – at home and around the world. In doing so, your account is always in the black.
The girocard is the key to the Prepaid Trio current account and the perfect companion for everyday use. You can withdraw cash at any time and make cashless payments in almost any shop.