FORM CENTRE

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QUICK ACCESS TO ALL FORMS

We want you to be able to conduct your banking business as easily and effectively as possible.


In order to avoid unnecessary searching, we have created a form centre for you.
Here you will find all the important documents for your banking needs at a glance.

Hotlines

Wirecard Bank Customer Serviceteam

The Wirecard Bank Serviceteam is available Monday to Friday 8:00-20:00 and Saturday 8:00-15:00.

Telephone: +49 (0) 30 / 300 110 600*
Fax: +49 (0) 30 / 300 110 650
E-mail: service@wirecardbank.com

Girocard/Maestro card and VISA prepaid card

(Germany) Report lost or stolen cards: 116 116**

(International) Report lost or stolen cards: 00800 / 9473 22 70***

Fees

* You will be charged by your telephone company for a call in the German landline.
** The emergency line 116 116 is free of charge in the German landline.
*** Free of charge international emergency number.

PREPAID TRIO – GREATER FREEDOM, OPTIMISED COST CONTROL!

CUSTOMER SERVICE

Here you will find quick answers to your questions about Prepaid Trio.

Contact & Support

Telephone: +49 (0) 30 / 300 110 600*
Monday–Friday: 8:00 a.m.–8:00 p.m.
Saturday: 8:00 a.m.–3:00 p.m.

*The fees of your telephone provider apply to calls made from German landlines.

Email: service@wirecardbank.com

Prepaid Trio

Learn all about the benefits of a current account including girocard and Visa card. To the product overview

Form Centre

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